{"id":739,"date":"2025-04-27T19:05:49","date_gmt":"2025-04-27T19:05:49","guid":{"rendered":"https:\/\/www.ibnk.in\/en\/?page_id=739"},"modified":"2025-04-27T19:06:06","modified_gmt":"2025-04-27T19:06:06","slug":"739-2","status":"publish","type":"page","link":"https:\/\/www.ibnk.in\/en\/739-2\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Refund Policy<br \/>\nLast Updated: [15-04-2025]<br \/>\n1. Overview<br \/>\nAt iBnk , we are committed to providing high-quality services to our users. However, we understand that there may be instances where a service you<br \/>\npurchased was not delivered. This Refund Policy outlines the conditions under which refunds are provided.<br \/>\n2. Eligibility for Refunds<br \/>\nYou may be eligible for a refund under the following condition:<br \/>\nService Not Received: If you have successfully purchased a service through our App, but you did not receive the service as described or within the expected<\/p>\n<p>time frame, you may request a refund.<br \/>\n3. Non-Refundable Conditions<br \/>\nRefunds will not be provided under the following circumstances:<br \/>\nChange of Mind: Refunds are not available if you simply change your mind after purchasing a service.<br \/>\nService Received as Described: If the service was delivered as described and within the expected time frame, no refund will be provided.<br \/>\nIssues Outside Our Control: Refunds will not be issued for problems caused by factors outside our control, such as device compatibility, network issues, or third-party services.<\/p>\n<p>4. How to Request a Refund<br \/>\nTo request a refund, please follow these steps:<br \/>\nThrough our App: You can request for a refund from the Transaction History section of our App.<br \/>\nContact Support: Email our customer support team at ibnktechnologies@gmail.com within 40 days of the purchase date. Include your order details, proof of purchase, and a description of the issue.<br \/>\nInvestigation: Our support team will investigate the issue to determine if the service was indeed not received.<br \/>\nRefund Approval: If your request is approved, we will process your refund within 60 days to the original payment method used for the purchase.<br \/>\n5. Processing Time<br \/>\nOnce approved, refunds will be processed within 60 business days. Depending on your payment provider, it may take additional time for the refund to refect<br \/>\nin your account<br \/>\n6. Contact Us<br \/>\nIf you have any questions or concerns about these Terms, please contact us at:<br \/>\nBrand Name : iBnk<br \/>\nCompany Name : iBnk Technologies Privated Limited<br \/>\nPhone: <span>+912231527595<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Refund Policy Last Updated: [15-04-2025] 1. Overview At iBnk , we are committed to providing high-quality services to our users. However, we understand that there may be instances where a service you purchased was not delivered. This Refund Policy outlines the conditions under which refunds are provided. 2. Eligibility for Refunds You may be eligible...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-739","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/pages\/739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/comments?post=739"}],"version-history":[{"count":2,"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/pages\/739\/revisions"}],"predecessor-version":[{"id":741,"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/pages\/739\/revisions\/741"}],"wp:attachment":[{"href":"https:\/\/www.ibnk.in\/en\/wp-json\/wp\/v2\/media?parent=739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}